Privacy Policy

Protection of Your Privacy

NORELLA London respects your privacy. We do not sell or rent your email address or any other personal data without your consent. We collect personal information such as email addresses, names, and other details solely to provide and improve our services.


Purchase of Goods

Payment

When purchasing goods through the NORELLA London service, you are required to provide payment information such as credit card details or another accepted payment method. You confirm that the payment information you provide is accurate and complete.


Security and Data Protection

NORELLA London (“we”, “us”, “our”) places great importance on protecting your privacy. We do not share customer data with unauthorised third parties and use collected information only to personalise and continuously improve your shopping experience.


Use of the Website

Your use of our website is subject to this Privacy Policy and our Terms & Conditions. By using this website, you agree to this policy. If you do not agree with its terms, please do not use the website.


Collection of Personal Data

We collect personally identifiable information during account registration and when you place an order. This may include your first and last name, postal address, email address, date of birth, telephone number, and payment details such as credit card information.


Use and Disclosure of Personal Data

All personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). We use your information solely to provide our services and only share it with third parties when necessary to fulfil those services, such as payment processing and order delivery.


International Data Transfers

Your data may be transferred to countries outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy.


Cookies

We use cookies to enhance the functionality of our website. Cookies help us analyse website usage and improve our services. You can disable cookies in your browser settings; however, this may affect the functionality of the website.


Emails

We may send you emails for service-related purposes, order updates, promotional offers, and newsletters. You can unsubscribe from marketing and promotional emails at any time.


Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes take effect immediately upon being published on the website. If you do not agree with the updated policy, you should stop using the website.


Contact

If you have any questions or concerns about your personal data, please contact us using the details below.

Company name:
NORELLA London

Address:
Gaweinplaats 4
3813 ES Amersfoort
Utrecht
The Netherlands

Email:
support@norellalondon.nl

Phone:
+31 6 2201 6357

Opening hours:
Monday – Friday: 08:00 – 21:30
Saturday – Sunday: 08:00 – 14:00