Terms & Conditions

OVERVIEW

This website is operated by NORELLA London. Throughout the site, the terms “we”, “us”, and “our” refer to NORELLA London. NORELLA London offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms, you may not access the website or use any services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction. You must not transmit any viruses or destructive code. A breach of any of the Terms will result in immediate termination of your services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. The material on this website is provided for general information only and should not be relied upon as the sole basis for decision-making.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. We have made every effort to display product colours and images accurately, but cannot guarantee monitor accuracy. We reserve the right to limit sales, quantities, or discontinue products at any time.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate account and purchase information. For more details, please review our Return & Refund Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or conditions. Any use of optional tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to external websites not affiliated with us. We are not responsible for third-party content, materials, or websites.


SECTION 9 – USER COMMENTS AND FEEDBACK

You agree that we may edit, copy, publish, and use any comments or submissions without restriction. You are solely responsible for the content of your comments.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 – ERRORS AND INACCURACIES

We reserve the right to correct errors or inaccuracies and to cancel orders if information is inaccurate at any time.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating laws, infringing 

intellectual property rights, transmitting malware, or interfering with security features.


SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Your use of the Service is at your sole risk. Products and services are provided “as is” and “as available”. NORELLA London shall not be liable for any damages arising from your use of the Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless NORELLA London and its affiliates from any claims arising from your breach of these Terms.


SECTION 15 – SEVERABILITY

If any provision is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate this agreement at any time if you fail to comply with the Terms.

intellectual property rights, transmitting malware, or interfering with security features.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede any prior agreements.


SECTION 18 – GOVERNING LAW

These Terms are governed by Dutch law. The courts of The Netherlands shall have exclusive jurisdiction.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update or change these Terms at any time. Continued use of the website constitutes acceptance of any changes.


SECTION 20 – CONTACT INFORMATION

For questions about these Terms, please contact support@norella.co.uk